Agile KPI
What the team delivered
The team received a clear digital tool, transparent operating logic and a foundation for further scaling.
Challenge and solution
Challenge
Unify fragmented processes in one clear tool and remove manual work slowing the team down.
Solution
We designed the user journey, roles and key screens, validated the prototype on real scenarios and then moved into development.
Delivered work and business value
Work delivered
- Defined the measures a manager needs to follow the team’s work.
- Organised data preparation so reports use agreed information.
- Prepared reports where managers can compare figures and spot changes.
- Built a web interface for the team’s daily work.
Business impact
- Business oversight: managers get a shared view of the agreed measures.
- Finding issues: figures can be compared to spot changes and decide what needs checking.
- Decisions based on data: the team has common information for discussing priorities and next steps.
- Organised reporting: data and its preparation follow one system.